Web Production Process

This process is intended to guide the production process from start to finish. Each step indicates, briefly, who/what/how responsibilities are delegated and how we structure development. Depending on the project, adjustments to the process will be determined during the “kick-off” meeting.

Step 1: Request for Service

Site Owners/Client:

1. Make a request for changes, additional pages, etc...

2. Include a summary of your objectives – develop “big picture” goals and consider who your audience will be.

Step 2: Kick-off Meeting – Project Scope, Goals, and Action Items

Site Owners/Client:

1. Present project request and include objectives

2. Share any content revisions, samples, and/or thoughts that will help illustrate your request

Web Team:

1. Question/Answer session – Make sure the request is fully defined

2. Discuss initial ideas on technology implementation, presentation, and organization

3. Review the production process

Action Items:

1. Finalize objectives

2. Create a rough draft of the project schedule, including content deliverables

3. Create project specification documentation, including definition of roles and responsibilities

Step 3: Production - Content

Site Owners/Client:

1. Collect, author, and proof content – some information will need to be directed to the Publications Office

when applicable

2. Submit content to the web team – digital documents required, due at specified deadline

Step 4: Production – Structure and Technology Strategy

Web Team:

1. User Experience – Review content and organization, build web structure

a. Editorial pass – check for terminology, duplication, and presentation

b. Build new web-based outline

2. Technology Strategy – determine methods, standards, and implementation goals

3. Update project specification document, post

4. Meet/Review if necessary to explain structure and technology strategy

Step 5: Production – Design and Implementation

Site Owners/Client:

1. Help coordinate any photo or video sessions

2. Generate any additional content – student testimonials, faculty quotes, etc...

Web Team:

1. Design and develop pages and media

2. Publish

3. Test

Step 6: Review

Web Team:

1. Request meeting

2. Review goals and implementation decisions

Site Owners/Client:

1. Review – depending on project scope, this can be accomplished during the meeting or reviewed

afterwards at the convenience of the site owners. A date will be set for completing the review and requesting

any edits.

Step 7:

Publish Project – Project is “live”

Step 8:

Updates and Feedback

Collect feedback at anytime to determine future improvements. Updates will be implemented in a timely manner and will depend on scope of changes. Use the webmaster email to request any small improvements.